FAQ

FAQ - Frequently Asked Questions

1. What payment methods do you accept?

  • We accept payments via major credit/debit cards (Visa, MasterCard, American Express) and PayPal for secure transactions.

2. How long will it take to receive my order?

  • Delivery times vary based on your location. Typically, orders within [Region/Country] are delivered within [X] business days. International orders may take longer due to customs processing.

3. Can I return or exchange an item if I'm not satisfied?

  • Yes, we offer a hassle-free return and exchange policy. Please refer to our Returns & Exchanges page for detailed instructions and eligibility criteria.

4. Do you offer gift wrapping services?

  • Yes, we offer gift wrapping services for an additional fee. During checkout, you can select the gift wrapping option and add a personalized message.

5. How can I track my order?

  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package on our website or through the carrier's website.

6. Are your products eco-friendly and sustainable?

  • We strive to source products that meet high standards of sustainability and eco-friendliness. Look for specific product details on our website or contact our customer service team for more information.

7. Can I cancel my order after it has been placed?

  • Orders can typically be canceled within a short window after placement. Please contact our customer service team as soon as possible with your order number for assistance.

8. Do you offer discounts or promotions?

  • Yes, we regularly offer discounts and promotions. Subscribe to our newsletter and follow us on social media to stay updated on our latest offers.

9. How can I contact your customer service team?

  • You can reach our customer service team via email at contact@amoracenter.shop or by filling out the contact form on our Contact Us page. We strive to respond to all inquiries promptly during our business hours.

10. Do you ship internationally?

  • Yes, we ship to many international destinations. Shipping costs and delivery times may vary depending on the destination. During checkout, you can enter your address to see available shipping options.